Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Our Commitment to Privacy
At Maxivus, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website, services, and mobile applications.
Information We Collect
- Personal identification information (name, email, phone number)
- Health and fitness data (weight, measurements, goals)
- Payment information (processed securely through Stripe)
- Usage data (website interactions, session recordings)
- Device information (browser type, IP address, location data)
How We Use Your Information
- Provide personalized training and nutrition services
- Process payments and manage your account
- Send appointment reminders and important updates
- Improve our services and website functionality
- Comply with legal obligations and protect our rights
Information Sharing
- We never sell your personal information to third parties
- Partner professionals may access relevant health data with consent
- Service providers (payment processors, email services) under strict agreements
- Legal authorities when required by law or to protect safety
- Business transfers (mergers, acquisitions) with continued protection
Your Rights
- Access and review your personal information
- Request corrections to inaccurate data
- Delete your account and associated data
- Opt-out of marketing communications
- Data portability to another service provider
Data Security
Technical Safeguards
- • SSL encryption for all data transmission
- • Secure cloud storage with encryption at rest
- • Regular security audits and penetration testing
- • Multi-factor authentication for staff access
Administrative Safeguards
- • Limited access on a need-to-know basis
- • Regular staff training on privacy practices
- • Incident response procedures
- • Vendor agreements with privacy requirements
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you use our services and improve functionality.
Essential Cookies
Required for basic website functionality and security.
Analytics Cookies
Help us understand website usage and improve performance.
Marketing Cookies
Used to deliver relevant advertisements and track campaigns.
Questions About Privacy?
Contact Our Privacy Team
Email: Kieranraymond01@outlook.com
Phone: 07415008226
Mail: 66 Hulton Close, Southampton, SO19 9TY
Your Rights
You have the right to access, correct, or delete your personal information. Contact us to exercise these rights or if you have any concerns about how we handle your data.
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.