Terms of Service
Please read these terms carefully before using our services. By using Maxivus, you agree to these terms.
Important Notice
These Terms of Service constitute a legally binding agreement between you and Maxivus. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree, please discontinue use of our services.
Service Agreement
- Personal training services are provided by certified fitness professionals
- All sessions must be scheduled in advance through our booking system
- Cancellations require 24-hour notice to avoid charges
- Clients must complete health screening before beginning any program
- We reserve the right to refuse service for safety or behavioral reasons
Client Responsibilities
- Provide accurate health information and disclose medical conditions
- Follow safety guidelines and trainer instructions during sessions
- Arrive on time and prepared for scheduled appointments
- Maintain respectful behavior toward staff and other clients
- Pay for services according to agreed payment terms
Prohibited Activities
- Using our facilities or services while under the influence of drugs or alcohol
- Engaging in harassment, discrimination, or inappropriate behavior
- Sharing login credentials or allowing unauthorized access to your account
- Recording or photographing other clients without explicit consent
- Using our services for any illegal or unauthorized purposes
Liability and Disclaimers
- Fitness activities involve inherent risks of injury or health complications
- Clients participate in all activities at their own risk and discretion
- We maintain liability insurance but recommend clients have their own coverage
- Results are not guaranteed and vary based on individual effort and compliance
- We are not liable for indirect, consequential, or punitive damages
Payment Terms
Payment Methods
- • Credit and debit cards (Visa, MasterCard, American Express)
- • PayPal and digital wallet payments
- • Bank transfers for package deals
- • Corporate billing arrangements available
Billing Policies
- • Payment is due at time of service or booking
- • Package deals must be paid in full upfront
- • Late fees may apply to overdue accounts
- • Refunds subject to our cancellation policy
Health and Safety Requirements
Medical Clearance
Clients with pre-existing medical conditions, injuries, or health concerns must obtain medical clearance from a qualified healthcare provider before participating in any fitness program. This includes but is not limited to heart conditions, joint problems, pregnancy, or recent surgeries.
Emergency Procedures
In case of injury or medical emergency during training, we will provide immediate first aid and contact emergency services if necessary. Clients are responsible for informing us of any allergies, medications, or emergency contacts.
Assumption of Risk
By participating in our fitness programs, you acknowledge that physical exercise involves inherent risks including but not limited to muscle strains, joint injuries, cardiovascular events, and other potential health complications. You assume full responsibility for these risks.
Intellectual Property
All content on our website, including but not limited to text, graphics, logos, images, workout plans, and software, is the property of FitScale Pro and is protected by copyright, workout plans, and software, is the property of Maxivus and is protected by copyright, trademark, and other intellectual property laws.
Permitted Use
- • Personal, non-commercial use of our services
- • Downloading materials for your own training
- • Sharing success stories with proper attribution
Prohibited Use
- • Reproducing or distributing our content commercially
- • Reverse engineering our software or systems
- • Using our trademarks without written permission
Service Termination
Client Termination
You may terminate your service agreement at any time by providing written notice. Refunds for unused services will be processed according to our refund policy.
- • 30-day notice for ongoing programs
- • Immediate termination for single sessions
- • Prorated refunds where applicable
Our Right to Terminate
We reserve the right to terminate services immediately for violations of these terms, non-payment, or behavior that compromises safety or disrupts our operations.
- • Violation of safety protocols
- • Inappropriate behavior or harassment
- • Non-payment of fees
Questions About These Terms?
Legal Department
Email: Kieranraymond01@outlook.com
Phone: 07415008226
Mail: 66 Hulton Close, Southampton, SO19 9TY
Dispute Resolution
Any disputes arising from these terms will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will take place in our home jurisdiction.
Acknowledgment
By using our services, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them. These terms may be updated from time to time, and continued use of our services constitutes acceptance of any changes.